About Us

Quality Stone Restoration is a family business based in San Diego, California. We are not a franchise, and we do not subcontract our work. We serve San Diego county, as well as Orange County and surrounding areas. We service a variety of stone including marble, granite, travertine, limestone, saltillo, slate, onyx, quartzite, terrazzo, and concrete.

Client satisfaction is our number one priority. We pride ourselves on having staff and employees who have strong customer service backgrounds as well as the skill and training necessary to care for natural stone. We know that natural stone surfaces are expensive. Not just anyone should be entrusted to repair and restore them. That’s why we hire only experienced lead stone care technicians. We annually send our lead technicians to stone care seminars in Los Angeles so that they can stay informed of the latest and best technologies in stone restoration. When you choose Quality Stone Restoration, you choose educated technicians who have formal training and hands-on experience working with the stone you’re entrusting to our company. We believe in combining education with experience because we believe in delivering only quality results.

Travertine Outdoor

QUALITY

Our company name is Quality Stone Restoration because we deliver quality results. “Quality” is in our name: you can believe that delivering exceptional service and results is a huge priority for us. If you’re not satisfied with the service we provide, our Quality Control Technician will come to your site at a time that’s convenient for you and resolve the problem. It’s very important to us that you’re satisfied with our work, and don’t consider our projects complete until our customers are happy with the results.

CONFIDENTIALITY

We handle all aspects of our business, including paperwork, emails, and text messages, with care and the utmost regard for the privacy of our customers’ information. Your payment and personal information will always be handled securely, and we never share or sell customer information.

SERVICE

We pride ourselves on having staff and technicians with strong customer service backgrounds. Our employees are courteous, communicative, and professional. When a Quality Stone Restoration technician is deployed to your location, you can expect an on-time arrival. Our technician will ask questions designed to draw out information about your stone if you’re unfamiliar with it (don’t worry; a lot of people are!). He or she will listen carefully to your concerns, and will then work closely with you to create a plan that addresses your stone care goals. Whether your project takes a day, a week, or a month, we will deliver quality service every step of the way.

SAFETY

Your safety, the safety of the people and pets in your house or business, and the safety of our employees is of the utmost importance to us. That’s why we use only industry best practices and safe products in our work. We never use chemicals that produce lingering residues or airborne particles that present a danger to pets, small children, or anyone else. It’s also important that we protect our employees from harm, which is why we provide them with back braces, masks and goggles for stone grinding, and other safe guards.

RESPECT

You are important to us. We want you to know that, which is why we will treat you respectfully through every step of your project, from the moment you call Quality Stone Restoration to schedule your free estimate to the moment your project is complete, and beyond. We also treat your home and possessions with respect. Before beginning any work that could produce dust or other debris, we protect the surrounding areas. We’re mindful of paint on walls and doors when running electric cords near them. We take care to notice our surroundings before setting up and getting to work.

RELIABILITY, INTEGRITY, AND HONESTY

You can rely on Quality Stone Restoration to deliver quality results every time. We hire professionals who are skilled and experienced in stone care. If you’re not happy with our service, we will do everything in our power to set it right. On the occasion when we make mistakes, we’re upfront about it and are always willing to do whatever we can to correct the situation. The integrity of our company, and the satisfaction of our customers, mean everything to us.

Limestone Counter
Marble Counter
Travertine Patio